27 Feb 2020 
Support Center » Knowledgebase » Payments and Subscription
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 What is monthly fee for? Is it mandatory?
  Yes, you are required to pay monthly maintenance fee in order to be able to use CLAD Genius. I. Monthly maintenance fee includes the following services:Access to our forum with useful
 I need to run CLAD Genius on XXX computers. Do you offer discounts?
 Yes, we can offer discounts on mass purchases. Please submit a ticket to our sales department with the description of your needs, we will be happy to work out a special offer for you
 What additional investments will be needed to start posting?
  Depending on your setup and requirements, you may need the following additional resources to post your ads successfully with CLAD Genius:IP solution. Prices may vary depending on the IP rotation meth
 Refund policy
  If you have problems operating the software or getting it to work the way you expect it to, we will be happy to help you.Please submi
 Why is my subscription cancelled?
  If you received an E-mail stating that your CLAD Genius subscription is cancelled and your CLAD Genius reports that you do not have active licenses, and you did not initiate subscription cancellation, then most probably PLIMUS cancelled your subscriptio
 How to change log in E-mail for CLAD Genius?
  E-mail change is a quite complex procedure because it needs to be synchronized at different locations to ensure that there are no billing issues. Such synchronization cannot be handled automatically, and needs to be performed manually by the user, which
 How to upgrade from LITE to PRO
 Please follow this link: https://www.plimus.com/jsp/buynow.jsp?contractId=2408638The link above will subscribe you for PRO supportThe cost of upgrade is $500 = $899.95 (cost of PRO license) - $499.95 (cost of LITE license) + $49.95 (support fe
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