17 Feb 2019 
Support Center » Knowledgebase » Licensing
Knowledgebase Categories
Knowledgebase articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text.

 I purchased PRO but got only 1 activation code. How to use my 2nd license?
  That is correct. You will get only 1 activation code. In order to use your software on the second computer, you just need to install it and log in. CLAD Genius will pick up your license automatically. No oth
 Can I share my license with someone else?
 No, our license agreement does not allow that. If you are the owner of CLAD Genius license, only one person (the one who made an initial purchase) is eligible to use it. We will provide support only to that person. If we notice that you are sharing
 How can I move CLAD's license to the other computer?
  No special steps are required to do that. You just install the software on the other computer and log in with your registered E-mail and password.If you also want to move your data/settings to the other computer, please read this article:
 How many computers am I allowed to run CLAD on?
 If you are an owner of LITE license, you can run CLAD Genius on 1 computer only. The owners of PRO license can run CLAD Genius on a maximum of 2 computers per license.
 Demo / Evaluation / Trial license
  When you download CLAD Genius software for the first time from our website at http://cladg.com and register, you will be automatically issued an EVALUATION license (also known as TRIAL or DEMO license, which is the same as EVALUATION in this context).
 Can I re-sell my license(s)?
 No. Re-selling of CLAD Genius license(s) is strictly prohibited.
 How to get additional licenses?
  If you already own a license of CLAD Genius, there is a limit on the number of simultaneous logins per license. For the PRO version of the licese, you are allowed to run CLAD on 2 computers simultaneously per 1 PRO license.For the LITE versi
 Returning customers
 If you would like to re-activate your CLAD Genius license that you have purchased in the past, but had not used for some time, please follow this procedure:1. Make sure you have the software installed on your computer (if not, please click Download
 Log in [Lost Password] 
Remember Me:
 Main Categories
Home | Submit a Ticket | Knowledgebase | Troubleshooter

Help Desk Software by Kayako SupportSuite v3.70.02