PVA mode: skipping XXX because no PVAs available - Kayako SupportSuite Help Desk Software

24 May 2013

Support Center » Knowledgebase » PVA mode: skipping XXX because no PVAs available

	PVA mode: skipping XXX because no PVAs available

Article When you install CLAD for the first time, it is by default configured to post your ads with Phone Verified Craigslist Accounts (PVAs).
If you have not loaded any PVAs into CLAD, it will give you this error message. Ways to resolve this:

If you are able to post your ads with just E-mails or plain CL accounts (not phone-verified), please load/create E-mails or CL accounts in CLAD and switch to "E-mails only" or "Non-PVAs only" mode under settings->posting->craigslist->posting mode
If you know that Craigslist will ask you for PVAs during the posting process, or if it asks you to input a phone number during the posting process when you have switched to "E-mails only" or "Non-PVAs only" mode under settings->posting->craigslist->posting mode, then you need phone-verified accounts. You can either upload them to CLAD (if you have them) or take advantage of our PVA creator, please read more here: http://www.cladg.com/help/tickets/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=59

You may also be getting this error because all of your PVAs have been used within the configured period of time. By default, CLAD will allow to post only 1 ad per 1 PVA per 48 hours. So after 1 ad has been posted on each of your PVAs, they will become unavailable for posting during the next 48 hours. You can check this by selecting any of your PVAs in the list and look at the Information panel to the right. At the top, you will see: "Next posting allowed no sooner than: .....". At the bottom of the information panel you will see how many PVAs and non-PVAs are available for posting at the moment. If you want to post more than 1 ad per 48 hours, or if you want to post more frequently than every 48 hours, you can adjust the default settings under settings/posting/craigslist/resources - maximum number of posts per PVA and Re-use PVA every ___ hours

Article Details

Article ID:

168

Created On:

24 Apr 2011 7:02 PM