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Unsupported domain type: xxxxx.xxx
Unsupported domain type: xxxxx.xxx
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This error indicates that you do not have corresponding E-mail server configured in CLAD Genius.
For instance, if CLAD says "
unsupported domain type: hotmail.com", it means
that configuration entry for hotmail.com server is absent under Accounts/E-mail/E-mail servers tab.
Usually this happens if you accidentally removed the server from the list.
You can restore the list of servers under Accounts/E-mail/E-mail servers by completely un-installing (including the database) and re-installing CLAD.
Or, you can add missing servers manually using green PLUS button under Accounts tab, E-mail tab, E-mail servers tab.
The list of default configuration options for the most commonly used E-mail servers follows:
Google Mail.
Domain:
gmail.com
, POP3 host name:
pop.gmail.com
, POP3 server port:
995
, Use SSL:
true
, POP3 login type:
Only username part (before @)
Mail.com
.
Domain:
mail.com
, POP3 host name:
pop1.mail.com
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Only username part (before @)
Lycos
.
Domain:
lycos.com
, POP3 host name:
pop.mail.lycos.com
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Only username part (before @)
Netscape
.
Domain:
netscape.com
, POP3 host name:
pop3.isp.netscape.com
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Only username part (before @)
Earthlink
.
Domain:
earthlink.net
, POP3 host name:
pop
.
earthlink.net
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Only username part (before @)
Netzero
.
Domain:
netzero.com
, POP3 host name:
pop
.
netzero.com
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Only username part (before @)
SBC Ameritech
.
Domain:
ameritech.net
, POP3 host name:
pop.ameritech.yahoo.com
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Only username part (before @)
Hotmail
.
Domain:
hotmail.com
, POP3 host name:
pop3.live.com
, POP3 server port:
995
, Use SSL:
true
, POP3 login type:
Only username part (before @)
GMX
. Domain:
gmx.com
, POP3 host name:
pop.gmx.com
, POP3 server port:
110
, Use SSL:
false
, POP3 login type:
Full E-mail address
Yahoo
. Domain:
yahoo.com
, POP3 host name:
plus.pop.mail.yahoo.com
, POP3 server port:
995
, Use SSL: true, POP3 login type:
Full E-mail address
Windowslive
.
Domain:
windowslive.com
, POP3 host name:
pop3.live.com
, POP3 server port:
995
, Use SSL:
true
, POP3 login type:
Full E-mail address
Live.com
.
Domain:
live.com
, POP3 host name:
pop3.live.com
, POP3 server port:
995
, Use SSL:
true
, POP3 login type:
Full E-mail address
Outlook.com
.
Domain: outlook
.com
, POP3 host name:
pop3.live.com
, POP3 server port:
995
, Use SSL:
true
, POP3 login type:
Full E-mail address
Article Details
Article ID:
91
Created On:
05 Jul 2010 10:34 PM
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